General terms & conditions

Upon signing up, ALL new memberships pay a $15 debit success establishment fee AND a Profiles Gym joining fee. Staff may refer to the debit success establishment fee as a joining fee, however during "no joining fee" promotions, the debit success establishment fee may still apply but there is no Profiles Gym joining fee.

Profiles Gym promotions are not available in conjunction with any other offer.

These fees come out with your first membership payment as outlined on the online debit success sign-up form. Every membership signed up through Debit Success is under a contract which you agree to  by filling in the online form.

By signing up on ANY membership (this includes membership specials, student rates, corporate or senior) you acknowledge that you will pay all of your fees. Late payments will incur a debit success fee which is non-negotiable and non-refundable.


Your membership at Profiles Gym allows you to access all Profiles locations in Rotorua 24/7 unless stated otherwise. Members under 16 years old MUST be accompanied by an adult at all times and may not use heavy equipment. Under 14's cannot sign up to the gym.

Social Media, Promotions and Competitions


Profiles Gym Rotorua reserves the right to remove contributions and followers on its social media pages that break the rules or guidelines of the relevant communities e.g. Facebook, Instagram and Tik Tok, and our rules stated below. This also includes any subsidiary pages such as Reboot.

Messages, comments and images on the Gym's social media pages must always be polite, respectful, appropriate and relevant.

Users of Profiles Gym and Reboot social media pages must never:
• swear or use offensive language
• post messages or images that are unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
• post photos or videos of people without their prior consent
• post protected content copied from elsewhere e.g. infringe on copyrights or trademarks
• post the same message, or very similar messages, more than once (spamming)
• publicise personal information or contact details
• advertise products or services or provide endorsements
• impersonate someone else
• purposefully attempt to aggravate, blame or direct abuse to inflame a situation further (trolling)

Terms and Conditions

Participation in a Profiles Gym promotion is deemed acceptance of these Terms and Conditions.

Entry is only open to participants in New Zealand.
The promotion commences and ends as stipulated on the promotional post.
At the start of the Promotional Period, the Promoter will publish a promotional post to the Profiles Gym Facebook and/or Instagram Page, stating the entry conditions (“Promotional Post”).
To be eligible to enter, entrants must undertake the steps stipulated on the post during the Promotional Period
The Promoter will contact the winner in writing by Facebook or, where provided, on a valid phone number.


The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Businesses and reserves the right, in its sole discretion, to disqualify any Eligible Business who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion.
The Promoter’s decision is final and no correspondence will be entered into.
If for any reason a winner does not take a prize by the time stipulated by the Promoter, then the prize will be forfeited.
If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification.
Prizes are not transferable or exchangeable and cannot be taken as cash.

As a condition of accepting the prize, the winning Eligible Business’s owner consents to the Promoter using their name, likeness, image and/or voice (including photograph, film and/or recording of the same) and the details of the Eligible Business in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

Entry and continued participation in the promotion is dependent on the authorised representatives following and acting in accordance with the Facebook Statement of Rights and Responsibilities, which can be viewed at www.facebook.com/terms.php.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. Authorised representatives on behalf of an Eligible Business understand that they are providing their information to the Promoter and not to Facebook. The information an Authorised representative provides will only be used for the purposes outlined in these Terms and Conditions. Any questions, comments or complaints about this promotion must be directed to the Promoter and not to Facebook. Facebook will not be liable for any loss or damage or personal injury which is suffered or sustained by an authorised representative/Eligible Business, as a result of participating in the promotion (including taking/use of a prize), except for any liability which cannot be excluded by law.

Website Terms


Thank you for visiting www.profilesgym.co.nz/ (this “Site,” “we,” “us,” and “our”). These Terms of Use (“Terms of Use”) govern your use of this Site. These website terms set out the rules for using our websites. If you do not agree to these website terms of use, you must not use the site.

Accessing the site

We do not guarantee that the site, or any content on it, will always be available, complete, accurate or up to date. If you have any questions about this Site or these Terms of Use, please contact us by e-mail at info@profilesgym.co.nz or by mail at 7 Ti Street, Rotorua

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in the site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Profiles Gym trade and service marks and logos may not be copied, imitated or used, in whole or in part, without our prior written permission.

Do not rely on information on this site

The content on the site is provided for general information only. It is not advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the site.

We reserve the right to update or modify these Terms of Use at any time, without prior notice, by posting the revised version of these Terms of Use behind the link marked “Terms and Conditions” at the bottom of each page of this Site. These changes will be effective as of the date we post the revised version on this Site. Your continued use of this Site after we have posted the revised Terms of Use constitutes your agreement to be bound by the revised Terms of Use.

Whenever these Terms of Use are changed, we will update the “effective date” at the top of this page. Be sure you check the effective date to see if these Terms of Use have been revised since your last visit.

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of this Site.

We are not responsible for websites we link to

Where the site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites or resources and do not approve or endorse them.


These website terms and the use of the site is governed by the laws of New Zealand.

Who we are

The site is made available by Profiles Rotorua Limited, 7 Ti Street, Rotorua.

If you have any questions on these website terms or your use of the site or any content on it, please email info@profilesgym.co.nz


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